Technical Support

If you are experiencing trouble with any of our products, we will be happy to help you. Before contacting us, we recommend to check our Forum first.

How to contact us?

Write us an e-mail to support@xht-labs.com.

Information, which we will need.

We will be extremely grateful, if you will send us this information straight away. It will tremendously ease our work.

  • What simulator and version do you use?
  • What Windows OS you use?
  • What Add-ons you use?

Files:
scenery.cfg
fsx.cfg
dll.xml
exe.xml
apc.cfg (from ‘Aerosoft\AirportController’ folder)

P3D v2.5 – P3D v3

Send us also:
simobjects.cfg (in case you use P3D V2.5 and higher)