Invalid credentials for installing P3D v4 beta

Support for Prague Airport scenery
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PatrickZ
Posts: 2
Joined: Sun May 13, 2018 7:57 am

Invalid credentials for installing P3D v4 beta

Post by PatrickZ » Wed Dec 05, 2018 9:32 pm

I've downloaded the P3D v4 open beta for Mega Airport Prague and I'm trying to install it. During this process the installer asks for my user ID and serial, and this is where it goes wrong.

Years ago I've bought Aerosoft Mega Airport Prague as a boxed product, therefor I don't have a user ID. I do have a serial that was on a sticker inside the box when I bought it. I can enter my serial number and anything I want for a user ID, but it keeps saying invalid credentials.

How to solve this?

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premek
Site Admin
Posts: 24
Joined: Mon Aug 21, 2017 6:46 pm

Re: Invalid credentials for installing P3D v4 beta

Post by premek » Thu Dec 06, 2018 6:22 am

Hi Patrik

Please go to https://www.xht-labs.com/index.php/technical-support/ and fill the fields there. This will create a ticket for you and attach a scanned invoice/bill of the purchase. We'll create a UserID for you then.

Cheers,
Premek
Přemek Truksa
SW Developer
XHT Labs

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